Britain’s Got Talent semi-final chaos with kids left in tears over ticket issue

A Britain’s Got Talent semi-final show has reportedly left children in tears over a ticket issue.

According to The Sun, families were turned away at the doors because of the show being oversubscribed with viewers.

They claimed that production bosses’ working for ticketing firm ApplauseStore purposefully allocate too many tickets in case of mass dropouts, so that viewers don’t see empty seats on screen at home.

However, due to the semi-final falling in the half-term school break, more families and young kids turned up than expected, leaving staff having to refuse entry for some.

A source said: “There’s been loads of adverts and emails sent out urging people to sign up for the BGT live shows for the semis.

“Lots of parents clearly had the same idea and signed up and headed to London for the day.

“But loads and loads of people were left disappointed and it was utter mayhem."

They added that some audience members had been queuing since 6am, hoping to get a seat to watch their favourite act but were left dissatisfied.

According to the terms and conditions of the free tickets, it says “sadly” the organisers cannot guarantee everyone who turns up will get in, but that they have to “over-issue” due to potential no-shows.

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But one disappointed audience member revealed: “It’s meant to be a family show. Loads of excited parents had planned days out for their kids and have been left very disappointed.

“It was mayhem, and loads of kids were crying.”

A spokesman from ApplauseStore said: “As is standard practice, tickets are over-allocated to cover for the occasions when people fail to turn up for a free event.

“Ticket numbers are carefully considered and we make it very clear that ticket-holders will not always be guaranteed entry.

“It’s very rare the audience are ­disappointed and we’re pleased to have been able to seat over 2,700 ­people to enjoy the show last night.”

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