I'm a Walmart worker – customers make things worse when they try to help… there's something else I wish they'd do

A WALMART worker has claimed customers can sometimes make things worse when they try to help staff.

Employees at the supermarket giant say they don’t like shoppers putting items on the wrong shelf or trying to clean up spillages.

A Walmart worker, known only as Canbeanoob, asked fellow employees if they appreciate it when customers clean up messes that don't belong to them.

One commented: “I appreciate it, but the only thing I want from customers is for them to put something back where it goes when they change their mind, and not leave a mess and just be kind.”

While another Redditor, who claims to work at Walmart, said: “We appreciate the effort, especially with spills, but most people when they put stuff back put in the wrong spot, that does get annoying, we have someone who comes through specifically to fix it.”

Employees said shoppers shouldn’t feel "obligated to do anything extra" while at the store.

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Workers said customers should let amember of staff know about spillages so they can be cleaned.

They added: “As long as you’re friendly, we appreciate that (the) most. A simple friendly interaction can make a bad day a little better.”

Walmart stores are known for their bargain deals but a worker claimed the clearance section isn’t always the best place to find budget buys.

They claimed that the clearance section “rarely offers good deals”.

Instead, they recommended that savvy shoppers should head straight to the electronic department to bag themselves some serious savings.

The employee said: “Most marked down, high-end electronics are held in cabinets near or under their respective items.

“Most reduced items are not displayed and rarely have price tags.”

And, former employee, known as Athenia Marie, revealed staff can pause the self-checkout machine from a handheld device that helps prevent thieves from stealing.


It allows workers to log how many items customers are purchasing, the machine that they’re using, and if they’re buying any age-restricted product such as alcohol.

If Walmart employees suspect that you’re stealing merchandise at one of the self-checkout machines, they have an option to pause your machine remotely from their handheld device.

To a shopper, it looks as though the machine is dealing with a general glitch or error.

Once your self-checkout machine has been remotely paused, you’ll have no choice but to call a Walmart employee over for help.

From there, the employee will go through all the things you’ve scanned so far to make sure nothing is being stolen.

Athenia reveals in the video that in some cases, the Walmart employee will even escort you over to a clerk who can check your items out the old-fashioned way.

And, Athenia said that Walmart enlists the help of security staff in plain clothing to monitor their stores.

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Undercover security guards will note down everything that customers have stolen before approaching them as they reach the exit doors of the store.

According to the ex-worker, they can’t actually detain you, but they will question you about stolen merchandise by asking to see your receipt.

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