HUNDREDS of Plusnet customers have been left without mobile phone signal or internet due to an outage.
Almost 300 users have reported problems with their Plusnet connection this morning, according to Downdetector.
The broadband and phone provider confirmed on Twitter that there is an issue affecting some accounts.
It said its incident management team is aware of the problem.
Plusnet mobile phone customers reported being unable to make or receive phone calls.
One Plusnet user said: "I can't make or receive any mobile calls. I just get "Failed – Retry?" and some beeps when I try to call out.
READ MORE SUN STORIES
Martin Lewis reveals whether to fix energy bills amid new price hike predictions
I’m an interior pro…there’s an update which adds £8k to your home’s value
"And similar when someone tries to call me. Is there a problem?"
Another added: "Same with me in London as well – trying to make calls from other phone to the Plusnet number gives an invalid number error."
"A lot of Plusnet mobile customers complaining in the last hour they lost ability to call/receive," a customer said.
Some customers said their mobile data and texts are still working despite the signal problems.
Most read in Money
Six products you should always buy at B&M – and the items to avoid
The six vampire devices you need to turn off this bank holiday weekend
All the areas where council tax rebates WON'T be paid in April revealed
McDonald's makes major menu change today – see the new items you can get
Others reported on Downdetector that they're also facing issues with their internet connection.
The problems appear to have started just before 11am this morning.
Most of the complaints were in major cities including London, Birmingham, Manchester, Leeds, Sheffield and Glasgow.
We pay for your stories!
Do you have a story for The Sun Online Money team?
Email us at [email protected]
Source: Read Full Article